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@media(max-width:1100px){.main-content{padding:0 25px}.stats-grid{grid-template-columns:repeat(2,1fr)}.dashboard-grid,.flow-editor-grid,.inbox-layout{grid-template-columns:1fr}.call-detail{position:static}.activity-card{min-height:0}}@media(max-width:720px){.sidebar{width:64px;padding:18px 9px}.brand{padding:0 11px 28px}.brand>span:last-child,.shop-meta,.chevron,.nav-label,.nav-item:not(.active) .nav-count,.support-card div,.profile-row span:not(.profile-avatar){display:none}.shop-switcher{padding:7px;justify-content:center}.nav-item{justify-content:center;padding:12px 0}.nav-item.active{box-shadow:inset 0 -3px #72ddb5}.nav-count{display:none}.profile-row{justify-content:center}.profile-row .dots{display:none}.main-content{margin-left:64px;width:calc(100% - 64px);padding:0 16px 40px}.topbar{height:65px}.text-button{padding:8px}.text-button{font-size:0}.text-button .phone-glyph{font-size:15px;margin:0}.page-intro{display:block}.page-intro h1{font-size:27px}.coverage-toggle-wrap{margin-top:19px}.stats-grid{gap:8px}.stat-card{padding:14px;min-height:120px}.stat-number{font-size:28px}.flow-card,.activity-card,.inbox-preview,.editor-main,.priority-guide,.delivery-card,.settings-card{padding:17px}.call-row{grid-template-columns:1.2fr 1fr auto!important;gap:8px}.call-row .call-time,.call-row .call-type{display:none}.call-row .priority-pill{justify-self:end}.inbox-toolbar{display:block}.filter-tabs{overflow:auto;margin-bottom:10px}.search-box input{width:100%}.search-box{width:100%}.settings-grid{grid-template-columns:1fr}.settings-fields{grid-template-columns:1fr}.prompt-preview p{font-size:13px}.section-heading h2{font-size:15px}.flow-footer{flex-wrap:wrap}.flow-footer .flow-number{width:100%}}
.mobile-nav{display:none}.budget-chip{background:#fff0dc;color:#aa6a25;border-radius:5px;padding:6px 8px;font:500 9px 'DM Mono',monospace;text-transform:uppercase;letter-spacing:.08em}.usage-meter{background:#f4f8f6;border:1px solid #e3ede8;border-radius:8px;padding:15px;margin-top:20px}.usage-meter-head{display:flex;justify-content:space-between;align-items:center;font-size:10px;color:#6e827c}.usage-meter-head strong{font:500 10px 'DM Mono',monospace;color:#2a8b6b}.usage-track{height:8px;background:#dceae4;border-radius:10px;margin:12px 0 10px;overflow:hidden}.usage-track span{display:block;width:60%;height:100%;background:#5bc39a;border-radius:10px}.usage-meter p{font-size:10px;color:#82918e;line-height:1.5;margin:0}.usage-card .setting-toggle{border-top:0;margin-top:8px;padding-bottom:0}
.coverage-widget{min-width:340px;background:#fff;border:1px solid var(--line);border-radius:9px;padding:12px;box-shadow:var(--shadow)}.coverage-widget-head{display:flex;justify-content:space-between;align-items:center;gap:14px}.coverage-label{display:block}.coverage-widget-head small{display:block;color:#849291;font-size:10px;margin-top:4px}.setup-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#e6a362;box-shadow:0 0 0 3px rgba(230,163,98,.14);flex:0 0 auto}.coverage-state-chip{background:#fff0dc;color:#a86425;border-radius:5px;padding:6px 8px;font:500 9px 'DM Mono',monospace;white-space:nowrap}.coverage-state-chip.verified{background:#e5f6ee;color:#268563}.coverage-modes{display:flex;gap:4px;margin-top:12px;overflow:auto}.coverage-mode{background:#f2f6f4;color:#72837f;border-radius:5px;padding:7px 8px;font-size:9px;font-weight:800;white-space:nowrap}.coverage-mode.active{background:#e2f5ed;color:#237e60}.setup-pip{display:inline-block;width:6px;height:6px;border-radius:50%;background:#e5a15f;vertical-align:middle;margin:0 2px 1px 4px}.usage-milestones{display:flex;justify-content:space-between;color:#94a29f;font:500 8px 'DM Mono',monospace;margin-bottom:12px}.usage-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;border-top:1px solid #e4eeea;padding-top:12px;margin-bottom:12px}.usage-stats div{display:flex;flex-direction:column;gap:4px}.usage-stats small,.overage-row small,.select-row small{font-size:9px;color:#879592}.usage-stats strong{font:500 11px 'DM Mono',monospace;color:#2a8b6b}.overage-row,.select-row{display:flex;align-items:center;justify-content:space-between;gap:15px;border-top:1px solid #edf1ef;padding:14px 0}.overage-row strong,.select-row strong{display:block;font-size:11px;margin-bottom:4px}.overage-pill{background:#e8f5ef;color:#39846b;border-radius:5px;padding:5px 7px;font:500 9px 'DM Mono',monospace}.overage-pill.on{background:#fff0dc;color:#a86826}.select-row select{background:#f5f8f6;border:1px solid #dfe9e4;border-radius:5px;color:#58716a;padding:7px 8px;font-size:10px;max-width:170px}.setup-card h2{font-size:17px;letter-spacing:-.04em;margin:0 0 15px}.setup-status{display:flex;gap:9px;align-items:flex-start;background:#fff7ed;border:1px solid #f4dfc5;border-radius:7px;padding:11px}.setup-status strong,.setup-status small{display:block}.setup-status strong{font-size:11px;color:#9d6229}.setup-status small{font-size:9px;color:#9b8b79;line-height:1.4;margin-top:3px}.hidden-number{background:#f4f7f5;border-radius:7px;padding:12px;margin-top:12px}.hidden-number small,.hidden-number strong,.hidden-number em{display:block}.hidden-number small{color:#879491;font-size:9px}.hidden-number strong{font:500 15px 'DM Mono',monospace;color:#304f4a;margin:6px 0}.hidden-number em{font-size:9px;color:#a06a37;font-style:normal}.setup-steps{padding-left:18px;color:#687b78;font-size:10px;line-height:1.5}.setup-steps li{padding:5px 0}.setup-card .secondary-button{margin-top:5px}
.test-mode-badge{display:inline-block;background:#fff0dc;color:#a76527;border-radius:4px;padding:4px 6px;margin-right:9px;font:500 9px 'DM Mono',monospace;letter-spacing:.08em}.test-mode-badge[hidden]{display:none!important}.test-mode-badge.solid{margin:0;background:#e8f5ef;color:#297f62}.test-card{grid-column:1 / -1}.test-intro{font-size:11px;line-height:1.55;color:#72817f;max-width:700px;margin:14px 0 15px}.test-number-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:14px}.test-number-grid div{background:#f5f8f6;border-radius:7px;padding:11px}.test-number-grid small,.test-number-grid strong,.test-number-grid em{display:block}.test-number-grid small{font-size:9px;color:#879592}.test-number-grid strong{font:500 11px 'DM Mono',monospace;color:#31534c;margin-top:6px}.test-number-grid em{font-style:normal;color:#a06a37;font-size:9px;margin-top:4px}.test-actions{display:flex;gap:8px;margin-bottom:13px}.test-stage-note{background:#eef7f3;color:#367961;border-radius:6px;padding:10px;font-size:10px;margin:0 0 10px}.test-stage{border-top:1px solid #e7efec}.test-stage summary{cursor:pointer;list-style:none;padding:14px 0;display:flex;justify-content:space-between;align-items:center;gap:12px}.test-stage summary::-webkit-details-marker{display:none}.test-stage summary>span{display:flex;flex-direction:column;gap:4px}.test-stage summary strong{font-size:11px}.test-stage summary small{font-size:9px;color:#879592}.test-stage-state{font:500 9px 'DM Mono',monospace;color:#879592;background:#f1f5f3;border-radius:4px;padding:5px 7px;white-space:nowrap}.test-stage-state.passed{background:#e5f6ee;color:#2e8768}.test-stage-state.failed{background:#fde9e6;color:#b24a41}.test-checklist{padding:0 0 10px}.test-check{display:grid;grid-template-columns:minmax(0,1fr) 58px 42px 42px;gap:6px;align-items:center;padding:8px 0;border-top:1px solid #f0f3f2}.test-check>span{font-size:10px;color:#516662}.test-result{font:500 8px 'DM Mono',monospace;color:#9aa6a3;font-style:normal}.test-result.passed{color:#2d8b6b}.test-result.failed{color:#b84b41}.test-pass,.test-fail{border-radius:4px;padding:5px 4px;font-size:8px;font-weight:800}.test-pass{background:#e7f6ef;color:#2b8566}.test-fail{background:#fdebe8;color:#b54a42}.test-footer{display:flex;justify-content:space-between;gap:15px;align-items:center;border-top:1px solid #e7efec;padding-top:14px;margin-top:4px}.test-footer span{font-size:10px;color:#879592}.clear-test-button{background:none;color:#af6733;font-size:10px;font-weight:800;padding:5px 0}
@media(max-width:720px){body{font-size:13px;padding-bottom:76px;overflow-x:hidden}.app-shell{display:block;min-height:0}.sidebar{display:none}.main-content{margin:0;width:100%;padding:0 14px 34px}.topbar{height:59px;position:sticky;top:0;z-index:3;background:rgba(245,247,246,.96);backdrop-filter:blur(12px);border-bottom:1px solid #e6ece9;margin:0 -14px;padding:0 14px}.breadcrumbs{font-size:9px}.top-actions{gap:5px}.top-actions .help-button{display:none}.text-button{border:0;background:#e6f3ee;color:#2b8367;width:35px;height:32px;display:grid;place-items:center}.icon-button{width:30px}.view-panel{padding-top:25px}.page-intro{margin-bottom:20px}.page-intro h1{font-size:28px;line-height:1.02;margin-bottom:9px;max-width:310px}.lede{font-size:12px;line-height:1.55;max-width:340px}.eyebrow{font-size:9px;margin-bottom:8px}.coverage-toggle-wrap{justify-content:space-between;background:#fff;border:1px solid var(--line);border-radius:8px;padding:11px 12px;margin-top:17px}.stats-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-bottom:14px}.stat-card{min-height:112px;padding:13px 12px;border-radius:9px}.stat-label{font-size:9px;line-height:1.3;max-width:86px}.stat-icon{height:24px;width:24px;font-size:13px}.stat-number{font-size:27px;margin-top:12px}.stat-trend{font-size:9px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.stat-trend em{display:none}.dashboard-grid{display:block;margin-bottom:14px}.flow-card,.activity-card,.inbox-preview{padding:16px;border-radius:9px;margin-bottom:14px}.section-heading{align-items:center}.section-heading h2{font-size:15px}.link-button{font-size:10px}.flow-step{min-height:58px;gap:10px}.step-copy strong{font-size:11px}.step-copy span{font-size:10px;line-height:1.4}.flow-footer{gap:8px;padding-top:14px}.flow-footer .flow-number{font-size:10px}.flow-footer>span:nth-child(2){font-size:9px}.copy-button{font-size:9px}.activity-card{padding-bottom:14px}.signal-chart{height:130px;margin-top:14px}.bars{gap:5px}.activity-summary{margin-top:12px;padding-top:12px}.activity-summary strong{font-size:15px}.activity-summary span{font-size:9px}.inbox-preview{padding-bottom:0}.inbox-preview .call-table{margin-top:12px}.call-row{grid-template-columns:minmax(0,1.05fr) minmax(0,1fr) auto!important;gap:7px;padding:13px 0}.caller-avatar{width:25px;height:25px;font-size:9px}.caller{gap:7px}.caller-text strong{font-size:10px}.caller-text small{font-size:9px}.call-summary{font-size:10px;line-height:1.3;white-space:normal;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.priority-pill{font-size:8px;padding:5px 6px}.row-arrow{display:none}.inbox-preview .call-row .call-type,.inbox-preview .call-row .call-time{display:none}.page-intro.compact{display:flex;align-items:flex-start;flex-direction:column;gap:15px}.page-intro.compact .primary-button{width:100%}.inbox-toolbar{margin-top:3px}.filter-tabs{width:calc(100vw - 28px);padding-bottom:2px}.filter-tab{font-size:10px;padding:8px 9px;white-space:nowrap}.search-box{height:36px}.inbox-layout{gap:12px}.full-call-list{padding:0 14px}.full-call-list .call-row{grid-template-columns:minmax(0,1.1fr) minmax(0,1fr) auto!important}.call-detail{padding:17px}.detail-actions{position:sticky;bottom:82px;background:#fff;padding-top:10px;margin:0 -17px -17px;padding-left:17px;padding-right:17px}.flow-editor-grid{gap:12px}.editor-main,.priority-guide,.delivery-card,.settings-card{padding:16px;border-radius:9px}.prompt-preview{padding:16px;min-height:0}.prompt-preview p{font-size:12px;line-height:1.5}.lane-row p{font-size:10px;line-height:1.4}.settings-grid{gap:12px}.settings-fields{gap:15px}.settings-fields strong{font-size:11px}.setting-toggle{gap:10px}.setting-toggle small{line-height:1.35}.mobile-nav{position:fixed;display:flex;left:10px;right:10px;bottom:10px;height:60px;background:rgba(13,21,30,.97);border:1px solid rgba(255,255,255,.09);border-radius:14px;z-index:4;box-shadow:0 12px 30px rgba(13,21,30,.2);padding:5px}.mobile-nav-item{flex:1;background:none;color:#8ea0a7;border-radius:10px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;font-size:17px;position:relative}.mobile-nav-item.active{background:#203542;color:#75dcb5}.mobile-nav-item small{font-size:9px;font-weight:700}.mobile-nav-item i{position:absolute;top:5px;margin-left:13px;background:#e79666;color:#182731;border-radius:9px;padding:1px 4px;font:500 8px 'DM Mono',monospace;font-style:normal}.usage-card{margin-bottom:14px}}

/* Mobile readability and one-screen call navigation. Desktop rules above remain unchanged. */
@media(max-width:720px){
  html,body{max-width:100%;overflow-x:hidden}
  body{font-size:16px;line-height:1.5;padding-bottom:calc(82px + env(safe-area-inset-bottom))}
  button,input,select,textarea{font-size:16px;line-height:1.4}
  .main-content{padding:0 16px calc(34px + env(safe-area-inset-bottom))}
  .topbar{margin:0 -16px;padding:0 16px}
  .page-intro h1{font-size:30px;line-height:1.12}
  .lede{font-size:16px;line-height:1.55}
  .eyebrow{font-size:12px;line-height:1.3}
  .section-heading h2,.settings-group>summary{font-size:20px;line-height:1.25}
  .stat-label,.stat-trend{font-size:14px;line-height:1.35;white-space:normal}
  .step-copy strong,.caller-text strong,.setting-toggle strong{font-size:16px}
  .step-copy span,.caller-text small,.settings-fields small,.setting-toggle small,.settings-fields strong{font-size:14px;line-height:1.45}
  .filter-tab,.list-header{font-size:16px}
  .filter-tab{min-height:44px;padding:9px 11px}
  .filter-tabs{width:100%;flex-wrap:wrap;overflow:visible}
  .search-box{height:46px}
  .search-box input{font-size:16px}
  .call-row{min-height:60px}
  .full-call-list{width:100%;padding:0 16px}
  .full-call-list .call-row{grid-template-columns:minmax(0,1fr) auto!important;grid-template-areas:"caller priority" "summary summary";gap:7px 10px;padding:15px 0}
  .full-call-list .call-row .caller{grid-area:caller}
  .full-call-list .call-row .call-summary{grid-area:summary;display:block;white-space:normal;font-size:16px;line-height:1.45}
  .full-call-list .call-row .priority-pill{grid-area:priority;align-self:start;font-size:12px;padding:7px 8px}
  .full-call-list .call-row .call-time,.full-call-list .call-row .call-type{display:none}
  .inbox-layout{display:block;width:100%}
  .view-panel#view-inbox .call-detail{display:none}
  body.mobile-call-detail .view-panel#view-inbox .full-call-list{display:none}
  body.mobile-call-detail .view-panel#view-inbox .call-detail{display:block;position:fixed;inset:0 0 calc(70px + env(safe-area-inset-bottom)) 0;z-index:5;overflow:auto;border-radius:0;padding:20px 16px;background:var(--white);box-shadow:none}
  body.mobile-call-detail .view-panel#view-inbox{padding-top:0}
  .detail-top{position:sticky;top:-20px;z-index:2;background:var(--white);padding:0 0 16px}
  .detail-back{display:grid;place-items:center;background:#eff4f2;border-radius:50%;width:44px;height:44px;font-size:28px;line-height:1;margin-right:3px}
  .detail-close{width:44px;height:44px;font-size:28px}
  .detail-person strong{font-size:18px}
  .detail-person small{font-size:14px}
  .detail-meta{flex-wrap:wrap;gap:8px;margin:16px 0}
  .priority-pill,.test-call-badge,.same-day-badge,.legacy-call-badge{font-size:14px}
  .detail-priority-grid{display:grid;grid-template-columns:1fr;gap:12px;background:#f7f9f8;border-radius:10px;padding:15px;margin:0 0 14px}
  .detail-priority-grid div{display:flex;flex-direction:column;gap:3px}
  .detail-priority-grid small{font-size:14px;color:var(--ink-2)}
  .detail-priority-grid strong{font-size:17px;line-height:1.35}
  .detail-section{padding:18px 0}
  .detail-section h3{font-size:14px;line-height:1.3;margin-bottom:9px}
  .detail-section p,.detail-summary{font-size:16px;line-height:1.55}
  .detail-collapsible{border-top:1px solid var(--line)}
  .detail-collapsible>summary{min-height:52px;display:flex;align-items:center;justify-content:space-between;font-size:18px;font-weight:800;cursor:pointer}
  .detail-collapsible>summary::after{content:'＋';font-size:22px;color:var(--mint-strong)}
  .detail-collapsible[open]>summary::after{content:'−'}
  .transcript{font-size:16px;line-height:1.55;padding:12px}
  .transcript-turn{padding:9px 0;border-bottom:1px solid #e7eeea}
  .transcript-turn:last-child{border-bottom:0}
  .recording-unavailable{font-size:16px;padding:14px}
  .detail-actions{position:sticky;bottom:0;z-index:3;gap:10px;margin:0 -16px;padding:12px 16px calc(12px + env(safe-area-inset-bottom));background:rgba(255,255,255,.97);border-top:1px solid var(--line)}
  .detail-actions button{flex:1;min-height:52px;font-size:16px}
  .settings-grid{display:block}
  .settings-group{display:block;border:1px solid var(--line);border-radius:10px;background:var(--white);margin-bottom:12px;overflow:hidden;box-shadow:var(--shadow)}
  .settings-group>summary{display:flex;align-items:center;justify-content:space-between;min-height:56px;padding:14px 16px;cursor:pointer;list-style:none}
  .settings-group>summary::-webkit-details-marker{display:none}
  .settings-group>summary b{color:var(--mint-strong);font-size:24px;font-weight:400;transition:transform .2s}
  .settings-group[open]>summary b{transform:rotate(180deg)}
  .settings-group .settings-card,.settings-group .setup-card{border:0;border-radius:0;box-shadow:none;margin:0;padding:16px;border-top:1px solid #edf1ef}
  .settings-group .settings-card:first-of-type,.settings-group .setup-card:first-of-type{border-top:0}
  .settings-group .section-heading h2,.settings-group .setup-card h2{font-size:18px}
  .settings-group .setting-toggle{min-height:64px}
  .mobile-nav{left:10px;right:10px;bottom:calc(8px + env(safe-area-inset-bottom));height:64px;min-height:64px;padding:6px}
  .mobile-nav-item{min-height:52px}
  .mobile-nav-item small{font-size:12px}
  a,button,.call-row,summary{min-height:44px}
}

@media(min-width:721px){
  .settings-group{display:contents}
  .settings-group>summary{display:none}
  .settings-group:not([open])>.settings-card,.settings-group:not([open])>.setup-card{display:block}
  .detail-back{display:none}
}
.push-status{color:#718286;font-size:11px;line-height:1.5;margin:12px 0}.push-status.error{color:var(--red-ink)}
.coverage-widget{min-width:0;width:100%}.coverage-modes{margin-left:-2px;margin-right:-2px}.coverage-mode{padding:7px 7px;font-size:8px}.usage-stats strong{font-size:10px}.usage-stats small{font-size:8px}.setup-card .secondary-button{width:100%}.select-row{align-items:flex-start}.select-row select{max-width:145px}
.test-card{grid-column:auto}.test-number-grid{grid-template-columns:1fr 1fr}.test-number-grid div:last-child{grid-column:1 / -1}.test-actions{display:grid;grid-template-columns:1fr 1fr}.test-actions button{min-height:42px}.test-stage summary{padding:13px 0}.test-check{grid-template-columns:minmax(0,1fr) 48px 38px 38px;gap:4px}.test-check>span{font-size:9px}.test-result{font-size:7px}.test-pass,.test-fail{font-size:7px;padding:6px 2px}.test-footer{align-items:flex-start;flex-direction:column;gap:7px}.test-mode-badge{font-size:8px;margin-right:6px}
.test-call-facts{grid-template-columns:1fr 1fr}
.same-day-badge{display:inline-block;background:#fff0dc;color:#a76527;border-radius:4px;padding:3px 5px;margin-right:5px;font:500 8px 'DM Mono',monospace;letter-spacing:.04em;white-space:nowrap}.same-day-badge.prominent{padding:6px 7px;font-size:9px}.demo-call-label{display:inline-block;background:#eef1f0;color:#7d8988;border-radius:3px;padding:2px 4px;margin-right:4px;font:500 7px 'DM Mono',monospace;letter-spacing:.05em}.demo-call-badge{display:inline-block;background:#eef1f0;color:#6f7e7b;border-radius:5px;padding:6px 7px;font:500 9px 'DM Mono',monospace;white-space:nowrap}.test-intake-line{font-size:10px;line-height:1.5;margin:10px 0 0;color:#657477}.test-intake-line strong{color:#31534c}
.same-day-badge{display:inline-block;background:#fff0dc;color:#a76527;border-radius:4px;padding:3px 5px;margin-right:5px;font:500 8px 'DM Mono',monospace;letter-spacing:.04em;white-space:nowrap}.same-day-badge.prominent{padding:6px 7px;font-size:9px}.demo-call-label{display:inline-block;background:#eef1f0;color:#7d8988;border-radius:3px;padding:2px 4px;margin-right:4px;font:500 7px 'DM Mono',monospace;letter-spacing:.05em}.demo-call-badge{display:inline-block;background:#eef1f0;color:#6f7e7b;border-radius:5px;padding:6px 7px;font:500 9px 'DM Mono',monospace;white-space:nowrap}.test-intake-line{font-size:10px;line-height:1.5;margin:10px 0 0;color:#657477}.test-intake-line strong{color:#31534c}
.test-call-label{display:inline-block;color:#a76527;font:500 8px 'DM Mono',monospace;letter-spacing:.06em}.test-call-badge{display:inline-block;background:#e8f5ef;color:#297f62;border-radius:5px;padding:6px 7px;font:500 9px 'DM Mono',monospace;white-space:nowrap}.business-call-badge{display:inline-block;background:#eef1ff;color:#3f4e9e;border-radius:5px;padding:6px 8px;font:600 11px 'DM Mono',monospace;white-space:nowrap}.pending-priority{background:#f2f3f3;color:#697476}
.test-call-facts{display:grid;grid-template-columns:repeat(4,1fr);gap:7px;margin:0 0 14px}.test-call-facts div{background:#f4f8f6;border:1px solid #e3ede8;border-radius:6px;padding:9px}.test-call-facts small,.test-call-facts strong,.test-call-facts em{display:block}.test-call-facts small{font-size:8px;color:#879592}.test-call-facts strong{font:500 10px 'DM Mono',monospace;color:#31534c;margin-top:5px;word-break:break-word}.test-call-facts em{font-size:8px;color:#879592;line-height:1.3;margin-top:4px}.test-priority-note,.test-emergency-note,.test-recording-reference{font-size:10px;line-height:1.5;margin:10px 0 0;color:#657477}.test-priority-note strong,.test-emergency-note strong,.test-recording-reference strong{color:#31534c}
.transcript-list{display:flex;flex-direction:column;gap:10px}.transcript-turn{padding:0 0 9px;border-bottom:1px solid #e7eeeb}.transcript-turn:last-child{padding-bottom:0;border-bottom:0}
@media(max-width:720px){.detail-priority-grid{gap:0;padding:13px 15px}.detail-priority-grid div{gap:6px;padding:10px 0;border-bottom:1px solid #e7eeeb}.detail-priority-grid div:last-child{border-bottom:0}.detail-priority-grid small{display:block;line-height:1.3}.detail-priority-grid strong{display:block;line-height:1.45;overflow-wrap:anywhere}.detail-summary{background:#f7f9f8;border-radius:7px;padding:12px}}
.empty-detail{min-height:340px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;text-align:center;color:#819092}.empty-detail strong{font-size:13px;color:#40545c}.empty-detail span{font-size:11px}.empty-activity{position:absolute;inset:34% 0 auto;text-align:center;color:#899595;font-size:10px}
.safety-panel{display:flex;flex-direction:column;gap:5px;background:#fff0ed;border:1px solid #f1c8c2;border-radius:7px;padding:11px;margin-top:10px;color:#8f3e37}.safety-panel strong{font-size:11px;text-transform:uppercase;letter-spacing:.08em}.safety-panel span{font-size:11px;line-height:1.5}
.auth-screen{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at top right,#1b3340 0,#0d151e 48%);color:#f3f7f6}.auth-card{width:min(100%,430px);padding:32px 26px;border:1px solid rgba(255,255,255,.12);border-radius:24px;background:rgba(18,29,38,.94);box-shadow:0 24px 70px rgba(0,0,0,.28)}.auth-brand{display:flex;align-items:center;gap:10px;margin-bottom:34px;font-size:18px}.auth-card h1{margin:8px 0 10px;font-size:32px;letter-spacing:-.04em}.auth-copy{margin:0 0 24px;color:#aebbbc;line-height:1.5}.google-button,.auth-form .primary-button,.auth-form .secondary-button{width:100%;min-height:48px}.google-button{border:1px solid rgba(255,255,255,.18);border-radius:12px;background:#fff;color:#18242c;font:700 14px Manrope,sans-serif;cursor:pointer}.google-button span{display:inline-grid;place-items:center;width:24px;height:24px;margin-right:8px;border-radius:50%;color:#4285f4;background:#f1f3f4;font-weight:800}.auth-divider{display:flex;align-items:center;gap:12px;margin:22px 0;color:#819092;font-size:12px}.auth-divider:before,.auth-divider:after{content:"";height:1px;flex:1;background:rgba(255,255,255,.12)}.auth-form{display:grid;gap:12px}.auth-form label{display:grid;gap:7px;color:#b8c4c4;font-size:12px;font-weight:700}.auth-form input{width:100%;min-height:46px;padding:0 13px;border:1px solid rgba(255,255,255,.16);border-radius:10px;background:#0c1720;color:#f4f7f6;font:500 14px Manrope,sans-serif;outline:none}.auth-form input:focus{border-color:#7dd1bc;box-shadow:0 0 0 3px rgba(125,209,188,.14)}.auth-reset{display:block;margin:14px auto 22px;color:#8fd6c2}.auth-fallback{padding-top:16px;border-top:1px solid rgba(255,255,255,.1)}.auth-fallback>.link-button{display:block;margin:0 auto;color:#9daeb0;font-size:12px}.auth-fallback .auth-form{margin-top:14px}.auth-bootstrap{width:100%;margin:10px 0 18px}.auth-status{min-height:18px;margin:16px 0 0;color:#aebbbc;font-size:12px;line-height:1.45;text-align:center}.auth-status.error{color:#f1a79c}
body.auth-pending .app-shell{display:none}
.auth-screen[hidden]{display:none}
.push-diagnostic-card{grid-column:1 / -1}.push-diagnostic-intro{font-size:11px;line-height:1.5;color:#718286;margin:12px 0}.push-diagnostics{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;margin:14px 0 4px;padding-top:13px;border-top:1px solid #e7eeeb}.push-diagnostics>div{display:flex;flex-direction:column;gap:3px;min-width:0}.push-diagnostics small{font-size:9px;color:#879592}.push-diagnostics strong{font:500 10px 'DM Mono',monospace;color:#31534c;overflow-wrap:anywhere}.push-diagnostics span{font-size:8px;color:#879592;line-height:1.3}.push-diagnostic-badge{background:#fff0dc;color:#a76527;border-radius:5px;padding:6px 8px;font:500 9px 'DM Mono',monospace;white-space:nowrap}.push-diagnostic-card #send-test-notification{margin-top:2px}@media(max-width:720px){.push-diagnostics{grid-template-columns:1fr 1fr;gap:8px}.push-diagnostics strong{font-size:9px}}
/* Private operator console */
.operator-page{min-height:100vh;background:#0d151e;color:#eef4f2}.operator-shell{max-width:1180px;margin:0 auto;padding:32px 22px 80px}.operator-header,.operator-toolbar,.operator-form-actions{display:flex;align-items:center;justify-content:space-between;gap:16px}.operator-header{margin-bottom:24px}.operator-header h1{font-size:32px;margin:4px 0}.operator-muted{color:#a5b4b4}.operator-auth{max-width:520px;margin:12vh auto;padding:28px}.operator-auth h2{font-size:22px}.operator-auth button{margin-top:16px;width:100%}.operator-status{min-height:24px;color:#9bd4bd;margin:12px 0}.operator-status.is-error{color:#ffb4a8}.operator-grid{display:grid;grid-template-columns:minmax(260px,.8fr) minmax(320px,1.2fr);gap:18px}.operator-grid>.card-surface,.operator-checklist,.operator-shell>.card-surface{padding:22px;margin-bottom:18px}.operator-list{display:grid;gap:8px}.operator-shop-row{display:grid;text-align:left;gap:4px;background:#14212b;color:#eef4f2;border:1px solid #2a3b46;border-radius:10px;padding:14px;min-height:60px;cursor:pointer}.operator-shop-row span{color:#9fb0b0;font-size:14px}.operator-shop-row.is-selected{border-color:#7bd4ad}.operator-grid label{display:grid;gap:6px;margin:12px 0;color:#a5b4b4}.operator-grid input,.operator-grid select,.operator-check-row select{width:100%;min-height:44px;background:#0d151e;color:#eef4f2;border:1px solid #3a4c56;border-radius:7px;padding:8px;font-size:16px}.operator-check{display:flex!important;align-items:center;grid-template-columns:24px 1fr!important}.operator-check input{width:20px}.operator-check-row{display:grid;grid-template-columns:1fr 140px 180px;gap:12px;align-items:center;padding:10px 0;border-bottom:1px solid #253640}.operator-check-row small{color:#9fb0b0}.operator-log{white-space:pre-wrap;max-height:300px;overflow:auto;color:#b9cbca;font-size:12px}@media(max-width:700px){.operator-shell{padding:20px 14px 72px}.operator-header{align-items:flex-start;flex-direction:column}.operator-header h1{font-size:28px}.operator-grid{grid-template-columns:1fr}.operator-check-row{grid-template-columns:1fr 120px}.operator-check-row small{grid-column:1/-1}.operator-form-actions{align-items:stretch;flex-direction:column}.operator-form-actions button{min-height:48px}}
/* Operator console contrast overrides. These rules are intentionally scoped to /operator. */
.operator-page .card-surface{background:#fff;color:#14202a}
.operator-page .card-surface h2,.operator-page .card-surface strong,.operator-page .card-surface label{color:#14202a}
.operator-page .card-surface .eyebrow{color:#7a461a}
.operator-page .card-surface .operator-muted{color:#4b5b63}
.operator-page .operator-auth p,.operator-page .operator-status{color:#43545d}
.operator-page .operator-status.is-error{color:#9c2f26}
.operator-page .operator-shop-row{color:#14202a;background:#fff;border-color:#d7c6b5}
.operator-page .operator-shop-row span{color:#53646d}
.operator-page .operator-shop-row:hover,.operator-page .operator-shop-row:focus-visible{border-color:#8fe0bd;outline:3px solid rgba(143,224,189,.28);outline-offset:2px}
.operator-page .operator-shop-row.is-selected{background:#fff7ef;color:#14202a;border:2px solid #92551f;box-shadow:0 0 0 2px rgba(146,85,31,.14)}
.operator-page .operator-shop-row.is-selected span{color:#53646d}
.operator-page .operator-grid label{color:#33454f}
.operator-page .operator-grid input,.operator-page .operator-grid select,.operator-page .operator-check-row select{background:#fff;color:#14202a;border-color:#65757d}
.operator-page .operator-grid input::placeholder{color:#5b6972;opacity:1}
.operator-page .operator-grid input:focus,.operator-page .operator-grid select:focus,.operator-page .operator-check-row select:focus{outline:3px solid rgba(22,116,82,.24);border-color:#167452}
.operator-page .operator-check-row{color:#21333c;border-bottom-color:#d6dfe0}
.operator-page .operator-check-row small{color:#53646d}
.operator-page .operator-log{background:#f3f6f7;border:1px solid #cbd6d9;border-radius:7px;padding:14px;color:#20313b;line-height:1.55}
.operator-page .primary-button{background:#92551f;color:#fff}
.operator-page .primary-button:hover,.operator-page .primary-button:focus-visible{background:#704015}
.operator-page .secondary-button{background:#e5efec;color:#214d41;border:1px solid #a9c4bb}
.operator-page .secondary-button:hover,.operator-page .secondary-button:focus-visible{background:#d1e5de;border-color:#4f8c79}
.operator-page button:focus-visible{outline:3px solid #8fe0bd;outline-offset:2px}
@media(max-width:700px){.operator-page .card-surface{padding:18px}.operator-page .operator-log{font-size:13px;max-height:260px}}
.operator-page .operator-status-badge{display:inline-block;background:#e7f5ef;color:#145d48;border:1px solid #9ccfbc;border-radius:999px;padding:7px 10px;font:700 12px system-ui,sans-serif;text-transform:capitalize;white-space:nowrap}.operator-page .operator-empty{padding:24px 0;color:#4b5b63}.operator-page fieldset{border:1px solid #d6dfe0;border-radius:9px;padding:14px;margin:0 0 16px}.operator-page legend{font-size:18px;font-weight:800;padding:0 6px}.operator-page .operator-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 14px}.operator-page .operator-form-grid label{min-width:0}.operator-page .operator-hours-grid h3{font-size:16px;margin:18px 0 8px}.operator-page .operator-hours-row{display:grid!important;grid-template-columns:1.1fr 1fr auto 1fr 1.3fr;align-items:center;gap:8px;margin:6px 0!important;font-size:14px}.operator-page .operator-hours-row input{min-width:0}.operator-page .operator-hours-row .operator-check{margin:0!important;font-size:13px}.operator-page .operator-danger{color:#7d2d25!important;background:#fff4f1;border:1px solid #efc0b9;border-radius:7px;padding:10px}.operator-page .operator-members{margin-bottom:18px}.operator-page .operator-member-row,.operator-page .operator-device-row{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:12px 0;border-bottom:1px solid #d6dfe0}.operator-page .operator-member-row div,.operator-page .operator-device-row span{min-width:0}.operator-page .operator-member-row strong,.operator-page .operator-member-row span{display:block}.operator-page .operator-member-row span,.operator-page .operator-device-row span{color:#53646d;font-size:14px;margin-top:4px;overflow-wrap:anywhere}.operator-page .operator-device-row{font-size:14px}.operator-page .operator-check-row{grid-template-columns:minmax(0,1fr) 130px minmax(160px,220px)}.operator-page .operator-check-row>div{display:grid;gap:3px}.operator-page .operator-check-row>div span{font-size:14px;color:#53646d;line-height:1.4}.operator-page .operator-check-row>div small{font-size:13px;line-height:1.4}.operator-page .operator-check-row input{min-height:40px}.operator-page .operator-audit-events{display:grid;gap:9px}.operator-page .operator-audit-event{border:1px solid #d6dfe0;border-radius:8px;padding:12px;background:#fff}.operator-page .operator-audit-event strong,.operator-page .operator-audit-event span,.operator-page .operator-audit-event p{display:block}.operator-page .operator-audit-event span{color:#53646d;font-size:13px;margin-top:4px}.operator-page .operator-audit-event p{color:#263840;font-size:14px;line-height:1.45;margin:8px 0 0}.operator-page .operator-technical{margin-top:14px;color:#214d41}.operator-page .operator-technical summary{cursor:pointer;min-height:44px;display:flex;align-items:center;font-weight:800}.operator-page h3{color:#14202a}.operator-page .operator-detail-panels{display:grid;gap:0}@media(max-width:700px){.operator-page .operator-form-grid{grid-template-columns:1fr}.operator-page .operator-hours-row{grid-template-columns:1fr 1fr auto 1fr!important}.operator-page .operator-hours-row>span:first-child{grid-column:1/-1}.operator-page .operator-hours-row .operator-check{grid-column:1/-1}.operator-page .operator-check-row{grid-template-columns:1fr}.operator-page .operator-check-row select,.operator-page .operator-check-row input{width:100%}.operator-page .operator-member-row,.operator-page .operator-device-row{align-items:flex-start;flex-direction:column}.operator-page .operator-member-row button,.operator-page .operator-device-row button{width:100%;min-height:44px}}
.operator-page .operator-routing-lifecycle{display:grid;gap:7px;margin-top:14px;padding:14px;border:1px solid #c9d6d4;border-radius:9px;background:#f4faf8;color:#14202a}.operator-page .operator-routing-lifecycle strong{font-size:18px}.operator-page .operator-routing-lifecycle .operator-form-actions{justify-content:flex-start}.operator-page .operator-routing-lifecycle .operator-form-actions button{min-height:44px}.operator-page .operator-evidence{white-space:pre-wrap;background:#f4faf8;border:1px solid #c9d6d4;border-radius:8px;color:#21333c;padding:12px;margin-top:14px;font-size:14px;line-height:1.5}
.filter-tab[data-filter="legacy"]{display:none}.filter-tab[data-filter="legacy"].test-visible{display:inline-block}
.test-support-card{display:none}#test-support-card[hidden]{display:none}#view-call-flow #save-flow,#view-call-flow #flow-saved,#view-call-flow #play-prompt,#view-call-flow .mini-edit{display:none}.settings-grid>.settings-card:first-child .section-heading>.link-button{display:none}.coverage-modes[hidden]{display:none}.local-only-setting{display:none}#view-settings .settings-card .setting-toggle{display:none}.usage-card .select-row{display:none}.usage-readonly{display:grid;grid-template-columns:1fr 1fr;gap:12px;border-top:1px solid #edf1ef;margin-top:14px;padding-top:14px}.usage-readonly div{display:flex;flex-direction:column;gap:4px}.usage-readonly small{font-size:10px;color:#879394}.usage-readonly strong{font-size:12px}

/* Call inbox spacing: keep labels and values visually distinct on every viewport. */
.detail-priority-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px 18px;margin:18px 0 22px;padding:0}
.detail-priority-grid>div{display:flex;flex-direction:column;gap:6px;min-width:0;padding:0 0 10px;border-bottom:1px solid #e7eeeb}
.detail-priority-grid small{display:block;color:#8d9b9a;font:500 10px 'DM Mono',monospace;text-transform:uppercase;letter-spacing:.08em;line-height:1.3}
.detail-priority-grid strong{display:block;font-size:13px;line-height:1.5;overflow-wrap:anywhere;word-break:break-word}
.detail-summary{background:#f7f9f8;border-radius:7px;padding:14px 15px;margin:10px 0 24px;line-height:1.65;overflow-wrap:anywhere}
.detail-collapsible{border-top:1px solid #ebefee;margin-top:12px;padding-top:0}
.detail-collapsible+.detail-collapsible{margin-top:12px}
.detail-collapsible>summary{padding:14px 0;min-height:44px;line-height:1.4;cursor:pointer}
.detail-collapsible>.detail-section{padding:0 0 16px;border-top:0}
.detail-collapsible .detail-section p{margin:0}
.call-row{min-height:72px;padding:18px 0}
.call-row .caller-text{display:flex;flex-direction:column;gap:5px}
.call-row .caller-text small{margin-top:0}
.call-row .call-summary{line-height:1.45;overflow-wrap:anywhere;white-space:normal}
.full-call-list .call-row{min-height:78px}

@media(max-width:720px){
  .detail-priority-grid{grid-template-columns:1fr;gap:0;margin:14px 0 20px;padding:13px 15px}
  .detail-priority-grid>div{gap:6px;padding:10px 0}
  .detail-summary{margin:10px 0 22px}
  .detail-collapsible>summary{padding:13px 0}
  .call-row{min-height:82px;padding:16px 0}
  .full-call-list .call-row{min-height:88px}
}
.operator-cost-summary{font-size:14px;color:#263746;line-height:1.5}
.operator-cost-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(145px,1fr));gap:12px;margin:12px 0}
.operator-cost-grid>div{background:#f4f7f6;border:1px solid #d8e1dd;border-radius:10px;padding:12px;min-height:54px}
.operator-cost-grid small{display:block;color:#536475;font-size:12px;margin-bottom:5px}
.operator-cost-grid strong{display:block;color:#162431;font-size:16px}
.operator-calendar-details{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:10px;margin:14px 0}.operator-calendar-details>div{display:grid;gap:4px;padding:11px;border:1px solid #d6dfe0;border-radius:8px;background:#f4faf8}.operator-calendar-details small{color:#53646d}.operator-calendar-details strong{overflow-wrap:anywhere}.operator-calendar-actions{justify-content:flex-start!important;flex-wrap:wrap}.operator-calendar #operator-calendar-action-status{min-height:20px}.operator-calendar label{display:grid;gap:6px;margin:12px 0}.operator-calendar select{min-height:44px;border:1px solid #9babae;border-radius:7px;padding:8px;background:#fff;color:#14202a;width:100%}
#operator-calendar-select-wrap[hidden],#operator-calendar-policy[hidden],#operator-calendar-enabled-wrap[hidden]{display:none!important}
.appointment-help,.appointment-empty,.appointment-error{color:#6f807d;font-size:11px;line-height:1.55}.appointment-request{display:grid;gap:12px;padding:16px 0;border-top:1px solid #e1e9e5}.appointment-request:first-child{margin-top:14px}.appointment-request>div:first-child{display:grid;gap:4px}.appointment-request>div:first-child strong{font-size:13px}.appointment-request>div:first-child span{font-size:12px;color:#344d47}.appointment-request>div:first-child small,.appointment-request label{font-size:10px;color:#81908d}.appointment-request label{display:grid;gap:6px}.appointment-request input{width:100%;min-height:40px;border:1px solid #d8e3de;border-radius:7px;padding:8px;color:#213b35;background:#fff}.appointment-schedule-fields{display:grid;grid-template-columns:1fr 1fr;gap:10px;padding:12px;background:#f4f8f6;border:1px solid #e1e9e5;border-radius:8px}.appointment-request-actions{display:flex;gap:8px}.appointment-request-status{min-height:16px;margin:0;color:#8a5b2d;font-size:10px}
.appointment-call-badge{display:inline-flex;margin-right:8px;padding:3px 7px;border-radius:999px;background:#fff0dc;color:#8a521f;font-size:9px;font-weight:800;text-transform:uppercase;letter-spacing:.04em}.appointment-inbox-panel{border:1px solid #ead9c4;border-radius:10px;padding:16px;background:#fffdf9}.appointment-inbox-panel .section-heading{margin-bottom:4px}.weekly-business-hours{display:grid;gap:3px;font-weight:500}.weekly-business-hours span{display:grid;grid-template-columns:76px 1fr}.weekly-business-hours em{font-style:normal;font-weight:700}
@media(max-width:700px){.appointment-schedule-fields{grid-template-columns:1fr}.appointment-request-actions,.operator-calendar-actions{flex-direction:column}.appointment-request-actions button,.operator-calendar-actions button{width:100%;min-height:44px}}
.brand-mark{display:block;width:22px;height:22px;flex:0 0 auto;overflow:visible}.brand-mark-line{fill:none;stroke:currentColor;stroke-width:30;stroke-linecap:round;stroke-linejoin:round}.brand-mark-accent{fill:none;stroke:#f26a2e;stroke-width:30;stroke-linecap:round}.brand-mark-node{fill:#f26a2e}
.call-row{grid-template-columns:1.25fr 1.7fr .72fr .7fr auto auto;grid-template-areas:"caller summary type time badge arrow"}.call-row>.caller{grid-area:caller}.call-row>.call-summary{grid-area:summary}.call-row>.call-type{grid-area:type}.call-row>.call-time{grid-area:time}.call-row>.business-call-badge,.call-row>.legacy-call-badge{grid-area:badge}.call-row>.row-arrow{grid-area:arrow}.full-call-list .call-row{grid-template-columns:1.3fr 1.2fr .5fr auto auto;grid-template-areas:"caller summary time badge arrow"}.appointment-call-badge.appointment-preference{background:#fff0dc;color:#8a521f}.appointment-call-badge.appointment-held{background:#eef1ff;color:#3f4e9e}.appointment-call-badge.appointment-approved{background:#e6f5ed;color:#26775c}.appointment-call-badge.appointment-denied,.appointment-call-badge.appointment-expired{background:#eef1f0;color:#5f6c69}.appointment-history{background:#f8faf9;border-radius:8px;padding:14px}.appointment-history .appointment-request-status{font-weight:800;color:#435b55}.appointment-approved-time{display:grid;gap:4px;margin:10px 0 8px;padding:12px 14px;border-left:4px solid #26775c;border-radius:6px;background:#e6f5ed;color:#153f33}.appointment-approved-time span{font-size:11px;font-weight:800;letter-spacing:.04em;text-transform:uppercase}.appointment-approved-time strong{font-size:21px;line-height:1.3;font-weight:800;color:#102f27;overflow-wrap:anywhere}
@media(max-width:720px){.call-row,.full-call-list .call-row{grid-template-columns:minmax(0,1fr) auto!important;grid-template-areas:"caller badge" "summary summary"}.call-row>.business-call-badge,.call-row>.legacy-call-badge{justify-self:end}.call-row>.row-arrow,.call-row>.call-time,.call-row>.call-type{display:none}.appointment-approved-time{padding:11px 12px}.appointment-approved-time strong{font-size:18px}}
.staff-appointment{margin-top:12px;padding:14px;border:1px solid #dbe8e2;border-radius:8px;background:#f5faf7}.staff-appointment>label{max-width:420px}.appointment-history-list{margin-top:18px}.appointment-history-list h4{margin:0 0 8px;font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:#6f807d}.appointment-sms{display:flex;gap:8px;margin:8px 14px 0}.appointment-sms a{display:inline-flex;align-items:center;justify-content:center;text-decoration:none}.appointment-sms-help,.appointment-sms-unavailable{margin:7px 14px 14px!important;color:#667873!important;font-size:10px!important;line-height:1.45!important}
.staff-reschedule{display:grid;grid-template-columns:minmax(220px,420px) auto;align-items:end;gap:8px;margin:10px 14px 18px;padding-top:10px;border-top:1px solid #dce6e2}.staff-reschedule label{display:grid;gap:6px;font-size:10px;color:#667873}.staff-reschedule input{min-height:40px;border:1px solid #d8e3de;border-radius:7px;padding:8px;color:#213b35;background:#fff}.staff-reschedule .appointment-request-status{grid-column:1/-1}
.shop-switcher{width:100%;color:inherit;text-align:left}.shop-switcher:disabled{cursor:default}.shop-switcher:not(:disabled):hover,.shop-switcher:not(:disabled):focus-visible{border-color:rgba(114,221,181,.65);outline:2px solid rgba(114,221,181,.3);outline-offset:2px}.chevron[hidden]{display:none}.profile-row{min-height:72px;align-items:flex-start!important;padding-top:16px!important}.profile-row>span:nth-child(2){display:flex;min-width:0;flex:1;flex-direction:column;gap:5px}.profile-row strong,.profile-row small{line-height:1.35;overflow-wrap:anywhere;white-space:normal!important}.profile-row .dots{padding-top:3px;flex:0 0 auto}
.operator-shop-filters{display:flex;gap:8px;flex-wrap:wrap;margin:14px 0}.operator-shop-filters button{min-height:44px}.operator-shop-filters button.is-active{background:#d7eee6;border-color:#397a66;color:#173f34}.operator-retained-warning{display:grid;gap:5px;margin:12px 0;padding:13px;border:1px solid #e8c898;border-radius:8px;background:#fff8eb;color:#5c431f}.operator-retained-warning span{line-height:1.5}.operator-shop-row[data-archived="true"]{opacity:.82;border-style:dashed}.operator-provider-options{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin:12px 0}.operator-provider-options>div{display:grid;gap:4px;padding:12px;border:1px solid #dbe8e2;border-radius:8px;background:#f5faf7}.operator-provider-options span{color:#667873;font-size:12px}.operator-provider-options [aria-disabled="true"]{background:#f5f5f3;color:#667873}
@media(max-width:720px){.appointment-sms{flex-direction:column;margin-left:0;margin-right:0}.appointment-sms a{width:100%;min-height:44px}.appointment-sms-help,.appointment-sms-unavailable{margin-left:0!important;margin-right:0!important}.staff-appointment{padding:12px}.staff-appointment .appointment-request-actions button{width:100%;min-height:44px}.staff-reschedule{grid-template-columns:1fr;margin-left:0;margin-right:0}.staff-reschedule button{width:100%;min-height:44px}.staff-reschedule .appointment-request-status{grid-column:auto}.operator-provider-options{grid-template-columns:1fr}.operator-shop-filters{display:grid;grid-template-columns:1fr}.profile-row{min-height:48px;align-items:center!important}}
